Privacy Policy

Introduction

New Brunswick is committed to protecting the privacy of our players and ensuring that their personal information is managed responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you access our online casino services. This policy is in compliance with the applicable data protection laws and gambling regulations in Canada.

License Information

New Brunswick operates under the regulations set forth by the New Brunswick Lotteries and Casino Corporation (NBLCC) for our land-based operations. For our online casino services, we are licensed and regulated by the Kahnawake Gaming Commission. This ensures that our operations adhere to strict standards of fairness, security, and responsible gaming.

Data Collection

To provide our services effectively, we collect various types of personal data from our players, including but not limited to the following:

• Registration Data: This includes your name, date of birth, address, phone number, and email address. This information is necessary for account creation and identity verification.

• Payment Details: We collect information related to your payment methods, including credit card numbers, bank account details, and transaction history. This data is essential for processing deposits and withdrawals.

• Technical Logs: Our system automatically collects technical data such as IP addresses, browser types, and operating system information. We use cookies and similar technologies to enhance user experience and analyze website traffic.

Purpose of Data Usage

The personal data we collect is used for the following purposes:

• Account Management: To create, maintain, and manage your gaming account.

• Marketing Communication: To provide you with information about promotions, updates, and new services. You can opt-out of marketing communications at any time.

• Anti-Fraud Checks: To detect and prevent fraudulent activities, ensuring a safe gaming environment for all players.

• AML Compliance: To comply with Anti-Money Laundering regulations, we may collect and analyze transaction data.

• KYC Procedures: To fulfill our Know Your Customer obligations, we need to verify your identity and age to ensure responsible gaming practices.

Data Sharing

Your personal data may be shared with third parties in the following circumstances:

• Payment Providers: We share your information with payment processors to facilitate transactions and ensure secure payments.

• Verification Partners: We may disclose your data to third-party verification services to confirm your identity and age as part of our KYC procedures.

• Regulatory Authorities: We may be required to share your data with regulatory bodies for compliance purposes, as mandated by law.

User Rights

As a player, you have several rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.

• Right to Deletion: You can request the deletion of your personal data under certain circumstances, subject to legal obligations.

• Right to Restrict Processing: You can request to restrict the processing of your personal data, which we will comply with when legally required.

To exercise any of these rights, you may contact our support team.

Cookie Policy

Cookies are small text files stored on your device to enhance your experience on our platform. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to navigate and use its features.

• Analytical Cookies: These cookies help us understand how players interact with our website, allowing us to improve functionality and performance.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our online casino.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. Our security protocols are regularly reviewed and updated to ensure ongoing protection.

Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely dispose of it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and we encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our support team for assistance. We are committed to addressing your inquiries and ensuring your privacy rights are respected.