Terms and Conditions

Introduction and License

New Brunswick is operated under license and is regulated by the New Brunswick Lotteries and Casino Corporation (NBLCC) for land-based operations. Online operations are regulated by the Kahnawake Gaming Commission. Our platform provides a variety of real-money gambling services, including online casino games, live dealer games, and other interactive gaming activities. By accessing our services, you agree to comply with these Terms and Conditions.

Eligibility

You must be at least 18 years of age to create an account and participate in our services. It is your responsibility to ensure that you are legally permitted to gamble in your jurisdiction. Users from regions where online gambling is prohibited are not allowed to register or participate in any gaming activities on our platform.

Account Rules

Each player is permitted to maintain only one account. You are responsible for the security and confidentiality of your account information. Mandatory Know Your Customer (KYC) verification is required upon account creation and may also be requested at any time during your use of the services. The consequences of account misuse, including but not limited to, sharing account details or allowing others to use your account, may result in account suspension or termination.

Deposits and Withdrawals

Deposits can be made using various payment methods as specified on our site. All financial transactions are subject to verification in compliance with Anti-Money Laundering (AML) regulations. Withdrawals are processed within a reasonable timeframe, typically within 3 to 5 business days, depending on the method chosen. You must complete any necessary verification processes to avoid delays in processing your withdrawals.

Prohibited Activities

The following activities are strictly prohibited on the New Brunswick platform:

• Cheating or attempting to manipulate game outcomes
• Engaging in fraudulent activities
• Abuse of bonuses or promotional offers
• Using automated tools or bots
• Exploiting system errors or bugs for personal gain
  Any violation of these rules may result in account suspension or termination and possible legal action.

Limitation of Liability and Termination

New Brunswick reserves the right to suspend, restrict, or permanently close accounts if violations of these Terms and Conditions occur or if required by regulatory authorities. Additionally, accounts may be terminated if suspicious activity is detected. New Brunswick is not liable for any damages or losses incurred due to account restrictions or closures.

Bonus Terms and General Promotional Conditions

Promotions and bonuses are subject to specific terms and conditions, which will be clearly outlined at the time of the offer. Players must meet the wagering requirements and any other conditions specified for each bonus to qualify for withdrawal. New Brunswick reserves the right to modify or cancel promotional offers at any time.

Fair Play and Game Integrity Rules

All games offered on the New Brunswick platform are designed to ensure fair play and integrity. We employ industry-standard random number generators (RNGs) and regularly audit our games to maintain compliance with regulatory standards. Players are expected to engage in fair play and uphold the integrity of the gaming environment.

Fraud Prevention and Security Monitoring

New Brunswick implements robust fraud prevention measures and continuous security monitoring of all transactions and gameplay. Any detected fraudulent activity will be investigated thoroughly, and appropriate action will be taken, which may include account suspension or reporting to the relevant authorities.

Dispute Resolution and Complaint Handling Process

In the event of a dispute, players should first contact the support team to resolve the issue amicably. If the matter is not resolved to the player’s satisfaction, they may escalate the complaint to the relevant regulatory authority for further investigation. We are committed to ensuring a fair resolution process for all players.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Canada. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Canada. Players agree to submit to the jurisdiction of these courts for the resolution of any legal issues arising from their use of the platform.

Responsible Gambling Measures and User Protection Tools

New Brunswick is committed to promoting responsible gambling. Players are encouraged to set personal limits on deposits, losses, and playtime. Various user protection tools are available, including self-exclusion options, which allow players to restrict their access to the platform for a specified period. Resources for problem gambling support will be provided on the site.

By using our services, you agree to abide by these Terms and Conditions, which may be updated from time to time. It is your responsibility to review these terms regularly to stay informed of any changes.